talkSPORT BET Privacy Policy
talkSPORT BET is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
- Account registration data: your name, date of birth, address, email address, and phone number
- Identity verification documents: passport, driving licence, or utility bill, collected to comply with UK Gambling Commission (UKGC) requirements
- Financial information: payment method details used to process deposits and withdrawals
- Betting activity: records of all wagers placed, including amounts, markets, and outcomes
- Technical data: IP address, device type, browser, and session information collected automatically when you use our website
- Communications: emails, live chat transcripts, and other correspondence you have with us
How We Use Your Data
- To create and manage your talkSPORT BET account
- To process deposits, withdrawals, and bets
- To verify your identity and age as required by the UKGC
- To detect and prevent fraud, money laundering, and problem gambling
- To send you account notifications and, where you have consented, promotional communications
- To comply with our legal and regulatory obligations
Legal Bases for Processing
We process your data on the following legal bases: performance of a contract (to provide our betting services), compliance with legal obligations (UKGC licence conditions and anti-money laundering law), legitimate interests (fraud prevention and platform security), and your consent (marketing communications).
Data Sharing
- Payment processors: to handle your transactions securely
- Identity verification providers: to confirm your identity and age
- Regulatory bodies: including the UKGC and HMRC where legally required
- Technology partners: who help us operate our platform, all bound by strict data processing agreements
We do not sell your personal data to third parties for marketing purposes.
Data Retention
We retain your personal data for a minimum of five years following account closure, in line with UKGC licence conditions and anti-money laundering regulations. After this period, data is securely deleted or anonymised.
Your Rights
- Right of access: request a copy of the data we hold about you
- Right to rectification: ask us to correct inaccurate information
- Right to erasure: request deletion of your data where no legal obligation to retain it exists
- Right to restriction: ask us to limit how we use your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: to processing based on legitimate interests
Contact Us About Privacy
To exercise any of the above rights or to raise a concern about how we handle your data, please contact us at [email protected]. If you remain dissatisfied, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
This policy was last updated in February 2026.